Increase your sales without increasing your marketing budget

Matevž KadakSales

Last week, when I had a meeting at a Slovenian company, we started talking about the Net Promoter Score (NPS), which is used by InstantFeedback to measure customer satisfaction, and soon a pretty typical question arose: “What can we do with our existing customers? Is there any way we could use them?” Of course I was more than happy to provide an … Read More

What a drag!

Miha BreskvarSales

It may be true that it’s very difficult to sell anything without good sales, a good product, and a suitable price, but the experience before, during, and after the purchase is also becoming increasingly important to the customer. This makes the customer experience an ever bigger and more important diversifying factor among providers. So, like many Fridays during high season, … Read More

Insanity according to Einstein

Miha BreskvarSales

Sometimes it seems that in some areas everyone just keeps doing things the same old way. But, as Albert Einstein put it: “Insanity is doing the same thing over and over again and expecting different results.” A good friend of mine decided to start a new, nautical project: building boats. Most boat manufacturers, especially boutique producers, understand that uniqueness is … Read More